Hello nice AETC folks. Mike the Webmaster here.
In this period of subscription renewal, some of you - ok, a lot of you - are having problems remembering their username and password to access the site to renew their membership. Here are a few tips and tricks to facilitate your access to the site.
Your username is your email address
This would be the email address that we have on file for you. If you have both a professional and personal email address, it's the one you picked at the time of your initial subscription. It could be your old job's email if you changed jobs recently. If you don't remember the email you chose at that time, you will have to email me at email@example.com to get your username changed to your current email.
Your password is unknown to me
I can't tell you what password you chose for this website. If you now your username (it's your email, see previous paragraph), you can reset your password by clicking the Forgot your password? link and entering your email address.
I can't access the private section of the site!
If you see this warning message after you login, it can mean several things:
1) You have let your subscription lapse. Once your subscription lapses, you have to create a new account to access the member area. You can only renew a membership for a grace eriod of 7 days after the registration deadline has passed. If you're reading this and we're after June 7th, you have to create a new account.
2) Our registration component is sometimes prone to forgetfulness. If you're pretty sure you haven't let your membership lapse and you see this error message, email me at firstname.lastname@example.org and I'll sort this out for you.